Please follow these instructions to return your merchandise. If you have any questions please email us.

Online Returns*:

If you would like to return an item, please send it back to the address below. Please include a note stating the reason for the return and your order number so that we can find the order in a timely manner and verify that it is the correct order.

Please note that any item(s) returned must be in the same condition as when shipped out (tags still attached, etc.). The item(s) not meeting these conditions will not be eligible for a refund of the product. It will be up to Turnmeyers management to determine the final refund amount and it is at their discretion only. That refund will be processed within 24 hours of receipt of the product and may take 3-5 days to be seen in your account. Turnmeyers is not responsible for any returns sent in that are lost by the shipper. We recommend a type of service with insurance.

Please return to:

Turnmeyers
C/O Returns
407b E Main Street
Front Royal, VA 22630

Online Exchanges:

We do not do exchanges for online purchases that were shipped out, only returns. We recommend purchasing the new item that you want while you are sending the first item back. We then refund according to the policy above.

In Store Returns/Exchanges*:

Items may be returned to our physical store simply by stopping by. Our staff will need the order number or receipt of the order to be able to process your return or exchange. Failure to provide that information could result in the inability to process your return or exchange.

* Any item considered clearance is not eligible for return for both online and in store purchases. These are items in our clearance section of the website and store. Most will also have FS marked on the tag indicating Final Sale (this is not always the case). We do not refund shipping costs or provide a return label.